As expected today I received a flurry of emails from consumers worrying about their holiday or concerns about booking a holiday with Europe’s second biggest tour operator, Thomas Cook, who are reportedly asking banks for an extra £100m to add to a debt that was ...

I dislike the term ‘Staycation’ and I don’t trust ‘consumer surveys’ when they are being used to promote travel products, but a recent press release from Columbus Direct caught my attention because it highlighted that 55% of domestic holidays are uninsured. To be honest, I ...

Travel companies could find themselves in hot water from March when the Advertising Standards Authority (ASA) introduces new powers to regulate commercial websites. It is also good news for consumers who will be able to complain about misleading information. New powers to regular commercial websites Previously the ...

Looking back it has been a year full of travel issues. There was the threat of British Airways cabin crew strikes, flight cancellations due to the volcano ash clouds, the collapse of more travel companies and let us not forget the recent debacle at Heathrow ...

Just hearing that currency exchange company, Crown Currency Exchange have gone into administration, and according to the website, 13,000 customers are affected. I am just looking into how this affects travel consumers who have ordered currency. The company provided an online service where customers could exchange, ...